Rental Terms & Conditions

When renting BBX Moving Boxes customer agrees to the following terms and conditions:

  • Customer acknowledges that the chosen delivery / pick up date and times are not guaranteed. BBX Moving will make every effort to accommodate the chosen dates and times but cannot guarantee it. Final confirmation of delivery / pick up dates and times will be done 48 hours prior to service.
  • BBX Moving will make every effort to deliver the equivalent or similar number of items ordered. Due to possible inventory shortages, customer acknowledges that he/she may not receive the exact number of BBX Moving Boxes and materials as presented during the ordering process. In such cases, BBX Moving reserves the right to make substitutions as necessary to achieve the similar amount of volume as presented on the website.
  • Customer acknowledges that it is their sole responsibility to count and verify that the correct number of items are received at time of delivery.
  • Customer agrees to return all rental items in good condition at the end of the rental period. If the rental period is extended, these terms shall apply to the new rental period end date. If the items are returned in a condition where our regular cleaning process is insufficient to clean the boxes, customer agrees to an additional cleaning fee of $3 plus taxes per box.
  • Customer acknowledges that his/her credit card information will be kept on file for the duration of the rental agreement and authorizes BBX Moving to charge the credit card for all invoices once received.
  • Customer acknowledges that services will not be rendered until payment is received in full.
  • Customer authorizes BBX Moving to charge his/her credit card at the rates listed in item 9 of this agreement, for any BBX Moving rental equipment that is returned in a damaged condition.
  • Customer authorizes BBX Moving to charge his/her credit card at the rates listed in item 9 of this agreement, for any BBX Moving rental equipment that is not returned to BBX Moving at the end of the rental period.
  • Customer acknowledges that lost or damaged rental equipment will be charged to his/her credit card at the following rates plus applicable taxes: Large BBX Boxes $35 XL BBX Moving $60 Bungo Wardrobe $125 Large BungoWheels / Dolly $150 XL BungoWheels / Dolly $150 2 Wheel dolly $350  
  • Customer acknowledges that if he/she subleases or assigns any of the above items to a third party, the customer remains responsible for all payments and return of all items to BBX Moving under this Rental Terms and Conditions.
  • Customer acknowledges and authorizes BBX Moving to charge any amount associated with the above stated terms and conditions to his/her credit card.
  • Customer acknowledges that he / she has sole responsibility to schedule and be present at appointments for delivery and pick-up of the BBX Moving Boxes. If the customer does not give 48 hours’ notice to reschedule appointments, there may be an additional rescheduling fee applied in the amount of $45 + taxes chargeable to the credit card kept on file.

PRIVACY POLICY

This Privacy Policy has been prepared to help you understand how BBX Moving uses, and seeks to safeguard the personal data you provide us on our websites, mobile applications, via email, and through service providers and partners. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third party including any third party operating a site to which our websites contain a link. By downloading, accessing, or using our website or content, or providing information to us in connection with our website, site, and services, you acknowledge that you have read and understood the terms and conditions of this policy. 

Collection of data

Collecting Personal Information. Personal information is information that can be used to identify you or contact you. In general, you can visit www.bbxmoving.com without providing any personal information. Some sections of our Site invite you to contact us for more information. In this case we will request your first and last name and e-mail address and use them to send you the information you requested from us or contact you. If you decide that you no longer want to receive e-mail from us, you can ask us to remove you from our mailing list by contacting us at the e-mail address at the bottom of this Privacy Policy. You are responsible for ensuring the accuracy of the e-mail address you provide to us. If your information is outdated or inaccurate, we may not be able to send you e-mails or notify you about changes to this Privacy Policy. Collecting Non-Personal Information. We automatically collect Web page request, Internet Protocol (IP) address, browser type, browser language, and the date and time of your request. This information allows us to become more familiar with visitors to our site, how often they visit, and what parts of the site they visit most frequently. Cookies and Web beacons. We do not use cookies or Web beacons on our Web Site or in our electronic communications. Children. We are committed to protecting the privacy of children. This Web Site is a general audience site and not designed or intended to attract children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13.

DISCLOSURE OF PERSONAL INFORMATION and use of data

Disclosure of Your Personal Information. This Site will not disclose any personal information you submit through the Site to third parties except as described in this Privacy Policy or unless you specifically agree to the disclosure. Disclosure for Legal Reasons. We may release personal information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you, others or to homeland security, in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order. Disclosure to Operations and Maintenance Contractors. We may contract with third parties to maintain or provide services to or on behalf of the Site or our business. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to better operation and maintenance of our Web Site and others, such as our attorneys and auditors. Access to your personal information by these contractors is limited to the information reasonably necessary in order for the contractor to perform its limited function for or on behalf of this Site. Disclosure to Linked Sites. For your convenience this Site may provide links to Web Sites operated by companies affiliated with BBX Moving. This Site does not disclose your personal information to affiliated Web Sites. Disclosure of Aggregate Information. We may share aggregated information collected on this Site with third parties. Aggregated information is information about users that is combined into groups so that no individual user can be identified. Depending on the circumstances, we may or may not charge third parties for this aggregated information. We also may not limit the third parties’ use of the aggregated information. Changes in Our Corporate Structure. If all or part of our company is sold, merged or otherwise transferred to another entity, the personal information you have provided at this Site may be transferred as part of that transaction. This Site will take steps to assure that, without your consent, any personal information that is transferred will not be used or shared in a manner inconsistent with the Web Site privacy policy under which it was collected. Personal Data. We use the personal data we collect only for specific purposes. This includes, but is not limited, to offering our products to you, publishing your reviews and ratings, following up on or responding to comments or questions, and otherwise providing customer service, to operate and improve our site and services, personalize your experience, measure interest in and improve our site, notify you of special offers, administer and protect our business and to resolve disputes or troubleshoot problems. We will only use your personal data where the law allows us to. Most commonly, we use your personal data in the following circumstances; Where we need to perform the contract we are about to enter into or have entered into with you.  Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. With your consent. Where we need to comply with a legal or regulatory obligation. Marketing We may send to you marketing emails about BBX Moving deals, news, offers, competitions, and other special promotions that we believe you will find valuable, interesting, or informative. You will receive marketing messages from us if you have given your consent, if you have requested them, or if you purchased from us and have not opted out of receiving marketing messages. If you are no longer interested in receiving future email marketing communications you have several choices for opting out, you may unsubscribe at any time by following the directions and link at the bottom of every email we send. Please note that even if you opt out of receiving marketing emails from BBX Moving, we will continue to send you emails regarding your purchases and regarding administration and service-related information such as changes to our terms, conditions, and policies. Cookie Policy. We use “cookies” to enable us to personalize your visits to this website, track the usage of this website, and keep track of user preferences. Cookies are small pieces of information stored in the hard drive of your computer by your browser. Your browser will have the option to prevent a website from using cookies, but it may reduce the functionality of this site and other websites. Like all websites, our servers automatically record ‘log files’ that contain information about the volume and characteristics of traffic. Examples of this include IP addresses, numbers of pages viewed, and length of time spent on site. We cannot identify you from these log files and use them to help us monitor and improve our site and the services we provide. You may set your browser to disable cookies. You also have the ability to delete cookies that have been accepted. You can opt-out of web analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your individual browser’s help menu for instructions. Note that if you delete or disable cookies your experience on our site may be affected. The cookies we use fall into 3 categories. These categories are described below.

Essential Cookies. These cookies are necessary to help you access and move around our site and use all of its features. Without these cookies, our website would not work properly and you would not be able to use certain important features. We also use essential cookies for fraud detection and prevention purposes.

Analytics Cookies. This website uses Google Analytics for data collection. You can see how Google uses data when you use their partners’ sites by visiting this link (www.google.com/policies/privacy/partners/). We use cookies to analyze user activity in order to improve the website. This site implements:  Remarketing with Google Analytics.  Google Display Network Impression Reporting. Google Analytics Demographics and Interest Reporting. Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. Third-party vendors, including Google, show our ads on sites across the Internet. Visitors can opt-out of the advertising features we use by reviewing the information on the following websites:  

http://optout.networkadvertising.org/#!/

·        https://tools.google.com/dlpage/gaoptout/

 Advertising Cookies. We use cookies to analyze user activity in order to improve the Website. Third-party vendors, including Facebook, use cookies to serve ads based on someone’s past visits to this website. We use Facebook’s 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers. We also work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.  These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. We collect personally identifiable information, like names, titles, addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

SECURITY

Security. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Only a limited number of employees have access to your personal information. These employees must abide by our Privacy Policy and those who violate the Privacy Policy are subject to disciplinary action, up to and including termination. Although we will make reasonable efforts to protect your personal information, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. At BBX Moving we seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate measures to protect the data you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place to protect against the loss, misuse or alteration of your personal data by our employees or third parties. However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide to us will be secure at all times. BBX Moving will rely on you telling us if you experience any unusual events indicating a breach in your information security. We will then seek to investigate and do our best to assist you in solving the problem. External Links. Our site may include links to third party sites, plug-ins and applications. If you access other sites from the links provided on our site, the operators of these sites may be able to collect or share information about you. This information will be used in accordance with their privacy policy, which may be different from our Privacy Policy. We do not control these third-party websites and recommend that you review the privacy policies posted on these third-party websites in order to fully understand their procedures for the collection, use and disclosure of personal data. Changes to Our Policy. We know that our business will continue to evolve, and, as such, from time to time this Privacy Policy may be reviewed and revised. You can determine when this Privacy Policy was last updated by reviewing the LAST UPDATED legend stated on this Privacy Policy and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our website. We encourage you to check this Privacy Policy from time to time to review the most current version. Last update 1st April 2022.

CHOICE

How to Contact Us. If you have any questions or concerns about our privacy policy, or if you wish to be removed from our mailing list, please contact us at customersupport@bbxmoving.com. Changes to this Privacy Policy. We reserve the right to change this Privacy Policy at any time. If you give us your e-mail address, we will notify you by e-mail of any material changes to this Privacy Policy that will significantly change the way we use or disclose your personal information. We may also make non-material changes to our Privacy Policy that generally will not affect our use of your Personal Information. Our current Privacy Policy, identified by its effective date, will be posted on the Site, and you should check it frequently for any changes. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the Site immediately.