Moving FAQ

Tips, tricks, and more. You’ve got questions? We’ve got answers.

Yes! Between each rental, the boxes are cleaned in a two-step process. First, we remove any loose debris by blowing the boxes out with high pressure compressed air. Next, the boxes are thoroughly hand cleaned and sanitized after each use using eco-friendly biodegradable cleaners.

Yes – please contact us for more details at 888.479.1888.

Yes! Be sure to let us know in advance so we can send enough equipment and manpower.

Absolutely! We provide moving and storage services in select locations – please call us for more details at 888.479.1888.

We accept all major credit cards. Full payment is required prior to box delivery.

You bet! When you place your order, we will send you a confirmation email. The day before delivery, we will call to confirm the details of your order and make sure we address any last minute needs. Once your move is complete, we’ll call the day prior to your scheduled pickup to confirm the box retrieval details. If you need to make any modifications to your order, delivery or pickup, don’t hesitate to call us at any time.

Yes. Upon delivery, you will need to sign the BBX Moving Boxes rental agreement. At pickup, you will need to be present while we count and inspect your BBX Moving Boxes.

Yes, no problem! Just call as soon as you know that you’ll need them longer than your initial rental period.

Yes, you can either buy them when you place your order, or just tell the driver who picks up your BBX Moving Boxes how many you would like to keep. We will process your payment with the credit card on file and email you the purchase receipt.

Yes, if the rental is above $129 and within our regular service area. If not, a delivery or pick up fee may apply. Please ask us!

We have two sizes of BBX Moving Boxes. The large (L) BBX Moving Boxes are 3.2 cubic feet and 27” long x 17” wide x 12” high. The extra large (XL) is 4.9 cubic feet and 28” long x 20” wide x 15” high. You can get an idea of just how much you can stuff in each size by visiting = our products page. Need help estimating how many boxes you’ll need? Call and speak to one of our rental experts today at 512.298.1111.

Our BBX Moving truck and driver will deliver your boxes to your front door or garage. They stack neatly inside of each other and don’t take up much room. Our driver will even deliver the boxes right inside your house or business.

They are a convenient way to move your clothing from closet to closet without taking them off the hangers.

Every time you use BBX Moving, environmental pressure is reduced and the planet is a little healthier. One BBX Moving can be reused up to 400 times, saving up to 3000 gallons of water, 2000 kilowatt hours of energy, and 40 gallons of gasoline.

We will do our best to help you select the correct amount of BBX Moving Boxes, but when in doubt, it never hurts to order a few more than you think you’ll need. If you do need additional BBX Moving Boxes, there will be a $30 delivery fee added to the order. You can add additional boxes and moving supplies after your initial delivery, but will need to call us at 512.298.1111 to place the order. Additional boxes and supplies will be delivered within 24 hours of your call.

Unfortunately, no. While the BBX Moving Boxes are in your possession, they are considered rented and the rental fee will be charged.

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